Privacy Policy

We collect information you voluntarily provide when you submit our waitlist form. This may include:

• Full name
• Email address
• Phone number (optional)
• Service address (optional) — used to determine service availability in your area
• Selected service plan
• Any message or notes you include in the form

We also automatically collect limited technical information when you visit our website, including your IP address, browser type, device type, referring URL, and pages visited. This information is collected through standard server logs and analytics tools.

We use the information we collect solely for the following purposes:

• To add you to our service waitlist and notify you when service becomes available in your area
• To contact you about your waitlist status, service updates, and promotional offers related to TrashCanMan™
• To respond to inquiries or messages you send us
• To improve our website, service offerings, and customer experience
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Waitlist submissions are stored in a secured database hosted on Manus infrastructure, which uses industry-standard encryption in transit (TLS/HTTPS) and at rest. Access to the database is restricted to authorized personnel of Trash Can Man, LLC only.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or until you request deletion. If you request removal from our waitlist, we will delete your record within 30 days.

While we take reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use caution when submitting personal information online.

We do not sell or share your personal information with third parties except in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist us in operating our website or conducting our business (e.g., hosting providers, email delivery services), provided they agree to keep your information confidential and use it only for the services they provide to us.
• Legal compliance: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Trash Can Man, LLC, our customers, or the public.
• Business transfer: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

If you submit a Property Owner Oversight claim, we collect the address you identify as yours and associate it with your account. We cross-reference the address you provide against publicly available county tax-assessor parcel records, where available, solely to display an informational ownership self-check to you at the time of your claim. This cross-reference is not shared with any third party and is used only for this feature.

Claims are reviewed manually by TrashCanMan™ staff before any oversight access is granted. A pending or rejected claim never exposes any service information to the claimant.

If you are a paying TrashCanMan™ subscriber, please note: a verified property owner claiming your service address can see only whether service is currently active and a recent history of cart placement, return, and missing-cart events. Your name, phone number, email address, payment method, and subscription or billing details are never shared with a property owner claimant, whether their claim is verified or not.

Property claim records are retained under the same terms described in How We Store Your Information and may be deleted on request per Your Rights and Choices.

Our website uses Umami Analytics, a privacy-focused, cookie-free analytics platform that does not track individuals across websites and does not collect personally identifiable information. We do not use advertising cookies, cross-site tracking cookies, or third-party behavioral advertising networks. You may disable cookies in your browser settings at any time without affecting your ability to use our website.

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information we hold about you.
• Deletion: You may request that we delete your personal information from our records. We will honor deletion requests within 30 days, except where we are required by law to retain certain information.
• Opt-out of communications: You may opt out of receiving marketing or promotional emails from us at any time by replying "STOP" or "UNSUBSCRIBE" to any email we send, or by contacting us directly at the address below.
• Data portability: You may request that we provide your personal information in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at hello@trashcanman.net. We will respond to all verifiable requests within 30 days.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@trashcanman.net and we will delete that information promptly.

Our website may contain links to third-party websites, including our Facebook page at facebook.com/TrashCanManLLC. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or by posting a notice on our website.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: